We
hope you never experience an accident, but in case you do, we're here to
assist in getting your Subaru properly repaired and safely back on the
road. Before you begin the repair process, here's some important
information - regarding your insurance policy and basic repair rights -
you should be aware of.
The
insurance provider and policy you have for your Subaru can affect your
out-of-pocket expenses, as well as where and how your vehicle is
repaired, so we recommend that you:
- Review the terms, conditions,
and limitations of your insurance policy. You can always contact your
insurer to review your policy and discuss specifics.
- Learn if
your policy includes the use of Genuine Subaru Collision Parts for
repair. Some insurance policies may require the use of aftermarket,
salvage, or reconditioned parts to lower costs.
- Check to see if your policy includes rental vehicle coverage.
No matter which insurance policy you have, you are entitled to these basic rights to receive the repairs you deserve:
- Your
insurer may recommend a repair facility, but you have the right to
decide where to have your Subaru repaired, unless that right is limited
by your insurance policy.
- You have the right to insist that your
insurer and repair facility use only new Genuine Subaru Collision Parts
for replacement. You can learn which parts will be installed based on
the initial repair estimate, then you can compare them to the final
invoice for verification.
- Once a collision center has been
chosen, you can ask them for a written repair estimate before
authorizing any repairs. This way you can review and discuss coverage
terms, Genuine Subaru Collision Parts usage, and final costs with your
insurance provider if there are any concerns.